Privacy Policy
At Cesco Online, we value your privacy and are committed to protecting your personal information in accordance with the laws of the Commonwealth of Puerto Rico and the principles of good faith and transparency.
By using our platform, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you use our services, we may collect the following information:
- Full name
- Driver’s license or official identification number
- License plate or vehicle registration number
- Physical and mailing address
- Phone number
- Email address
- Date of birth
- Credit or debit card details (securely processed by authorized third parties)
- Transaction history
- User preferences
- IP address, browser, device, and technical data related to access
2. How We Use Your Information
We use your information for the following purposes:
- To process requests and procedures with CESCO and related entities
- To verify identity and data authenticity
- To streamline processes through technological tools (including artificial intelligence)
- To send confirmations, notifications, or updates regarding your request
- To comply with legal obligations and prevent fraud
Cesco Online does not sell, rent, or share your personal information with third parties for commercial purposes.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt in data and consent; this information will not be shared with any third parties.
3. Use of Artificial Intelligence and Automation
Some of our services may rely on artificial intelligence tools to streamline administrative processes, validate forms, or provide recommendations. These tools will never make legal or binding decisions without human intervention.
4. Data Retention
We will retain your information as long as necessary to complete the requested procedure, comply with legal requirements, or for internal audit purposes. Afterwards, the data will be securely deleted or anonymized.
5. Information Security
We implement technical, administrative, and physical security measures to protect your data against unauthorized access, loss, misuse, or alteration, including:
- Encryption of sensitive data
- User authentication
- Internal confidentiality policies
6. User Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request the deletion of your information
- Withdraw your consent (in certain cases)
You may exercise these rights by contacting us through our official contact channel (see section 9).
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You can adjust your cookie preferences in your browser.
8. Minors
We do not intentionally collect information from minors under the age of 18. If we discover that we have collected personal information from a minor without parental or guardian consent, we will promptly delete it.
9. Contact
If you have any questions about this Privacy Policy or wish to exercise any of your rights, you may contact us at:
- 📞 Phone: 787-482-2066
- 🌐 www.cescoonline.com
10. Changes to this Policy
We reserve the right to modify this Privacy Policy at any time. The most current version will be available on our website and will apply from its publication date.
